ThePokies Casino Responsible Gaming

Gambling as Entertainment

Gambling is a form of entertainment. The games available at casino-thepokies.com, whether pokies from Pragmatic Play and NetEnt or live dealer tables from Evolution Gaming, are designed to be fun. They are not a reliable source of income and should never be treated as one. Every game outcome is determined by a certified random number generator, meaning no strategy or pattern can guarantee a win over time.

Before you start any session, decide on a budget you are comfortable losing. Treat that amount as the cost of entertainment, not as an investment. Set a time limit for your session as well as a monetary one. Once either limit is reached, stop playing. Never chase losses by increasing stakes or depositing more than planned. Chasing losses is one of the strongest warning signs that gambling is becoming a problem rather than a pastime.

Signs of Problem Gambling

Problem gambling can develop gradually and is not always obvious. The following patterns are worth being aware of, both in yourself and in people close to you.

Spending more money on gambling than originally intended, or gambling with money set aside for essential expenses like rent, food or bills, is a significant warning sign. Feeling restless, irritable or anxious when not gambling, or when trying to reduce gambling activity, suggests that gambling is playing a disproportionate role in emotional regulation.

Lying to family or friends about gambling activity, or hiding deposits and losses, indicates that gambling has become something you feel unable to discuss honestly. Borrowing money to fund gambling, or selling possessions to finance sessions, are serious escalation signals. Continuing to gamble despite repeated attempts to stop or cut back suggests a loss of control that may require professional support.

Self-Limitation Tools at ThePokies

We provide the following tools directly within your account at casino-thepokies.com. These are available to all registered players at any time from the account settings menu.

Deposit limits allow you to cap the amount you can deposit in a given day, week or month. You can set a deposit limit at any level that suits your budget. A lower deposit limit takes effect immediately when requested. Raising or removing a deposit limit applies only after a 24-hour cooling-off period to give you time to reconsider.

Bet and session length limits allow you to cap individual bet sizes and the total duration of a single gaming session. These limits help prevent impulsive escalation during a single session.

Time-out is a short break from the platform. We offer time-out periods of 1, 3, 7 or 15 days. During a time-out, you cannot log in, place bets or access any part of the casino. Time-out begins immediately on request. It cannot be reversed once activated.

Self-exclusion is a longer pause available for periods of 7 days, 14 days, 30 days, 60 days, 90 days or indefinitely. During self-exclusion, your account is suspended, bonus eligibility is removed and you cannot re-register a new account. Exclusions requested for a fixed period take effect immediately; requests to reduce or lift a self-exclusion before the period ends are not accepted. Indefinite self-exclusion requests take up to 7 days to process fully and cannot be reversed without a cooling-off period.

To activate any of these tools, navigate to account settings or contact our team via live chat or at [email protected]. We will action self-exclusion and limit requests promptly.

Protecting Minors

ThePokies Casino strictly prohibits players under 18 years of age. All registrations require confirmation that the player is 18 or over, and we verify age during the KYC process. If we have reason to believe a player is a minor, we suspend the account immediately pending investigation.

Adults who share devices with minors are encouraged to use parental control software to block access to gambling websites. Several third-party tools are available for this purpose on both iOS and Android devices, including restrictions available in device screen-time and family-sharing settings. Never leave a logged-in casino session open on a shared or family device.

If you believe a minor has accessed a gambling website, contact the platform’s support team immediately and report the matter to the relevant local authority.

Where to Get Help

If you or someone you know is struggling with gambling, independent support is available. These organisations offer confidential help, self-assessment tools and counselling at no cost.

BeGambleAware provides information, advice and a self-assessment tool to help people understand whether their gambling has become a concern.

GamCare operates the National Gambling Helpline and provides free counselling services for people affected by gambling harm.

Gambling Therapy offers free international online support, including live chat counselling, peer forums and a self-exclusion tool for multiple countries.

Gamblers Anonymous runs self-help groups based on a 12-step recovery programme for people who want to stop gambling.

Reaching out to any of these services is confidential and does not require you to have a formal diagnosis or to have hit a financial crisis. Help is available at any stage.